Courier Services

What We Offer

General Courier Services

Document Delivery: Transport legal documents, contracts, and other paperwork for law firms, businesses, and individuals.
Parcel Delivery: Deliver packages for local businesses and residents.
E-commerce Deliveries: Partner with local online sellers to handle last-mile deliveries.

Specialty Courier Services

Medical Courier Services:
- Transport medical specimens, lab samples, and pharmaceuticals.
- Deliver medical equipment to clinics, hospitals, or patients.
Legal Courier Services:
- Deliver court filings, legal documents, or evidence to courts or law firms.
Food & Beverage Delivery:
- Partner with local restaurants or meal prep companies for food delivery.
- Offer wine or specialty grocery delivery.

Time-Sensitive Delivery

Same-Day Delivery:
- Provide urgent delivery for businesses or individuals needing immediate service.
On-Demand Delivery:
- Be available for deliveries as needed throughout the day.

Business Support Courier Services

Interoffice Mail: Transport mail and packages between different office locations for businesses.
Bank Deposits: Handle cash or check deposits for small businesses.
Office Supply Delivery: Pick up and deliver office supplies.

Personal Errand Services

Grocery Delivery: Shop and deliver groceries for busy residents.
Pharmacy Delivery: Pick up and deliver prescriptions to customers.
Gift Delivery: Deliver gifts, flowers, or special occasion items.

Retail Partner Services

Boutique Deliveries: Partner with local shops to deliver purchases to customers.

Specialized Item Transport

Fragile Item Delivery: Offer secure delivery for items like antiques or electronics.
Medical Courier Services: HIPPA/Bloodborne Pathogen Certified courier.
Temperature-Sensitive Delivery: Transport perishable items in temperature-controlled containers.

Event-Related Services

Event Supplies Delivery: Transport event materials like decorations or equipment.
Catering Delivery: Partner with catering companies to deliver food to events.

Senior and Disability-Focused Services

Errand Running: Help with errands like post office trips or picking up dry cleaning.
Meal Delivery: Work with local senior centers or meal services to deliver food.

Moving and Relocation Assistance

Move In/Out Inspections: Complete movin/out inspections for tenants.
Courier for Real Estate:
- Deliver keys, contracts, or promotional materials for real estate agents.

11. Partnered Services

Pharmacy Partnerships: Collaborate with local pharmacies for prescription deliveries.
Local E-Commerce: Work with small businesses or local markets to fulfill delivery needs.

12. Emergency Courier Services

Lost and Found Delivery: Help residents retrieve forgotten items from public places.
Emergency Supply Delivery: Deliver urgent supplies like tools or spare parts.

13. Community Support Services

Library Book Delivery: Partner with libraries to deliver books to patrons.
Nonprofit Assistance: Help local charities deliver donations or supplies.

14. Seasonal Courier Services

Holiday Deliveries: Offer gift or holiday package delivery during peak seasons.
Winter Essentials: Deliver firewood, space heaters, or other seasonal supplies.

15. Subscription or Membership Deliveries

Monthly Subscription Box Delivery: Handle logistics for local subscription services.
Newspaper or Magazine Delivery: Deliver publications for media outlets.

Rates

Smooth Life Concierge Services - Rate Sheet

Hourly Rates for Tasks and Projects

Monday to Friday: $30 per hour (1-hour minimum). Applies to all home and lifestyle management services.
Small Business Services: $35 per hour (1-hour minimum).
Incremental Billing: All time is billed in 15-minute increments after the 1-hour minimum.

Errand Rates

Drop-Off/Pick-Up Services: Flat fee of $25 within a 10-mile radius of our Eustis office. Additional mileage outside the 10-mile radius is charged at the standard mileage rate.
Personal Shopper Services: $30 per hour with a 1-hour minimum. Additional time billed in 15-minute increments.
Goods Purchased on Behalf of Clients: An 8% surcharge applies.

Introductory and Membership Packages

Introductory Smooth Life Concierge Experience

Cost: $54 for 2 hours of personal concierge services (10% discount).
Includes a free 15-minute consultation.
One-time offer for new clients.

We Have You Covered Membership

Yearly Membership Fee: $50.
Cost: $210 for 8 hours of personal concierge services (includes 1 free hour).
- Hours must be pre-booked and evenly distributed throughout the month (e.g., 2 hours per week for four weeks).
Additional hours beyond the package are billed at the regular $30 hourly rate.

Half Day/Daily Rates

Half Day Rate: $108 for 4 hours (10% discount).
Full Day Rate: $216 for 8 hours (10% discount).
Additional hours are billed at the regular $30 hourly rate.

Weekend and Holiday Rates

Saturday: $35 per hour (2-hour minimum).
Sunday: $40 per hour (2-hour minimum).
Holidays: $50 per hour (2-hour minimum).
Incremental Billing: Time is billed in 15-minute increments after the 2-hour minimum.

Payment Policy

Deposit: A 50% deposit is required at the time of booking.
Final Payment: Full payment is due on the day the service is completed.
Membership Packages: Full payment is required prior to the commencement of the package.

Bookings and Cancellations Policy

Notice Requirement: 24 hours notice is required for all bookings.
Last-Minute Requests: We will strive to accommodate where possible.
Cancellation Fees:
- 50% fee for cancellations within 48 hours of the scheduled start time.
- 100% fee for cancellations within 24 hours of the scheduled start time.
Cancellation fees are automatically charged to the client’s credit card.

Travel Fees

Free Travel: Within a 10-mile radius of our Rehoboth Beach.
Additional Mileage: Charged at the standard mileage rate for distances beyond the 10-mile radius.

Start/Stop Time Guidelines

Personal Shopping: Start time begins upon departure from the office; stop time is when we leave the client’s premises.
On-Site Tasks: Start time begins upon arrival at the client’s home; stop time is upon departure.
Remote Tasks: Start time begins when work commences; stop time is when the task is complete.
Incremental Billing: After the 1-hour minimum, time is billed in 15-minute increments (e.g., 15 minutes @ $30/hour = $7.50).