Custom Request

Something different?
Tell us.

If your need doesn't fit a standard scheduled ride or time window, describe it here. Requests are reviewed personally and responded to individually.

Custom requests are reviewed — not automatically booked or guaranteed. We'll respond with whether and how we can help.

Submit a Custom Request

What Qualifies

Unusual routes.
Special arrangements.

Custom requests cover situations that don't fit neatly into a standard booking. If you're unsure whether to use this form, err on the side of submitting — we'll sort it out personally.

Errand Coordination

Pharmacy pickups, grocery runs, package retrieval, or multi-stop errands requiring a dedicated vehicle and driver presence.

Caretaking Transport

Supporting elderly clients, children (with guardian authorization), or individuals who need extra patience and attention during transit.

Non-Standard Routes

Multi-city itineraries, unusual timings, or routes outside our typical service area that require individual review.

Other Arrangements

Not sure which request type applies? Describe what you need and we'll respond with options or honest limitations.

What to Expect

Reviewed. Not rushed.

Describe your need

Explain the task, location(s), and date. The more context, the better our response.

We review

Custom requests are read carefully. This is not an automated queue — a real person reads every submission.

We respond

You'll hear back with a yes, a no, or a clarifying question. Honesty is always the policy.

Confirm together

If we can accommodate, we confirm terms together before anything is reserved or finalized.

Not Sure Which Type

When in doubt, use this one

A custom request is the right choice when your situation is unusual, layered, or hard to categorize.

Submit a Custom Request

Something different?Tell us.

Unusual routes.Special arrangements.

Reviewed. Not rushed.

When in doubt, use this one

Something different?
Tell us.

Unusual routes.
Special arrangements.